| Job Title: Client Care Coordinator
Job Description
• Promptly handle telephone requests for information and service from current and potential clients
• Conduct client in-home needs assessments and draft written care plans
• Orient caregivers to the client’s care plan
• Visit clients to ensure that they are getting the care needed
• Monitor client and caregiver working rapport and report concerns to supervisory staff
• Support new clients intake, as well as manage existing accounts
• Communicate regularly to family members and appropriate professionals who are involved with the client’s care
• Participate in company sponsored events such as senior fairs and other activities
• Prepare weekly operations and status report
Qualifications
• Ability to work with older adults and the disabled
• Excellent written and verbal communication skills
• Ability to multi-task with ease and anticipate shifting priorities
• Be flexible and assist as needed in a team environment
• Willing to be on-call after-hours, weekends and holidays on a rotation basis
• Minimum of 1 year related work experience in the home care field
• Four year college degree in related field
• Computer proficient (Microsoft Office and Outlook)
• Must own and drive a reliable car with valid CA driver’s license and auto insurance
• Must pass all applicable background checks and be bondable
• Must be able to submit proof of the legal right to work in the United States upon hiring
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